BelMar Consulting is the leading provider of Customer Relationship Management (CRM) solutions in the Vancouver market.  Our energetic company has been the leading supplier of CRM solutions for over 10 years.

What is so exciting about CRM?  We sell and implement a product that companies are screaming for.  With less than 30% market penetration CRM solutions have been, and will continue to be the hottest software in the business community for many years to come.  Business owners, sales managers and individual sales people want a competitive edge over their competition.  CRM software delivers exactly what our customers need to be successful!

The successful candidate’s responsibilities will include:

• Responsible for writing and coding CRM applications such as Salesforce.com, SageCRM and associated applications from specific requirements.
• Implementing CRM Solutions and associated applications.
• Interpret written business requirements and technical specification documents.
• Quality Assurance - Investigate, analyze and document reported defects.
• Perform maintenance programming and correction of identified defects.
• Create and maintain technical documentation using defined technical documentation templates.
• Performs related duties as assigned – email and phone call support

The successful candidate’s skills should include:

• Degree or diploma in Computer Science or related discipline (Mandatory)
• Basic knowledge of Microsoft Windows Operating Systems and Industry Specific Principles (Mandatory)
• Fantastic people skills and a professional telephone manner (Mandatory)
• Salesforce.com Certified (Preferred)
• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements

Work close to home for a fast growing company. BelMar Consulting is the largets Sage Software business partner in Western Canada selling CRM.

Responsibilities/Duties:
- Fielding inbound calls from customers in a professional and effective manner
- Communicating with existing customers on new product features and enhancements
- Executing warm outbound calls regarding customer service issues, sales promotions, event promotions
- Coordinating with Sales Representatives to schedule demos and presentations
- Following up with prospects who have attended events, received product demos or presentations, and requested information
- Develop email marketing campaigns

The successful candidate will be responsible for:
- Selling the full suite of Sage CRM Solutions to customers
- Up selling services and products to existing customers
- Follow up with prospects and customers
- Writing email marketing campaigns
- Keeping up to date on new products

This is a commission based job with a guaranteed income.

The successful candidate will be responsible for:
- Talking with existing customers via phone and profiling their business
- Designing email and letter marketing campaigns
- Follow up with prospects and customers
- Assisting sales team with marketing ideas
- Coordinating customer events

We provide extremely competitive compensation, health benefits and more.  We have an environment built around team work and collaboration.

To apply please send your resume to jobs@belmar.ca