Recession-Proof with CRM
How effectively are you using CRM in your business today? With uncertain economic times ahead managing sales and controlling costs will become an important part of running your business. In the November issue of BelMar eNews we will show you how to unlock three easy-to-use techniques found in your Customer Relationship Management system that could transform your business.

1. Generate leads with minimal budget
The cost of generating new leads may be very high for your business, so the question you need to ask is, "Can I supplement what I am doing today with lower cost lead generation techniques?" We believe that the answer is yes!

One of the easiest and most cost effective things you could do in the next 30 days is to begin marketing to your customers using Email. Your CRM database is a goldmine of information that can easily be searched and marketed against. In previous newsletters we have introduced products like Swiftpage Email, which plug directly in your CRM system and automate the delivery of your email marketing.

Even if you are not using Swiftpage today, you can begin marketing to your customers and prospects using email. Benefits of email are low cost, fast turn around time and response measurement.

Join us for a FREE webinar on marketing with CRM. We will show you how easy it can be.
Sign Up Now for this webinar on Thursday, Nov 20th at 1:00pm PST / 4:00pm EST.
(Please enter "Marketing with CRM Webinar" on the subject line.)

2. Speed of Response – how fast do you respond to your prospects?
Providing on-demand response to your prospects may not be as difficult as you think. Integrating your website with CRM can provide immediate response to your prospect, while simultaneously delivering a message to your Blackberry with the name and phone number of the person that just hit your site.

Ask yourself this question -
"Why can I not guarantee a 15 minute response time for anyone who enters his/her prospect details on my website?"

Assuming that you offered a response guarantee to your prospects, it is important to pass on the lead to your sales team quickly. By using ACT! or SageCRM integrated to your website you can easily achieve this.

To see an example of a web form that is integrated with CRM, visit our website. If you fill in your details,  we may just call you!

3. Manage your opportunities
Are you effectively managing all your sales opportunities in CRM today? If you’re not then you are loosing visibility to potential revenue.

If you work in sales, or you manage a team of sales professionals, managing opportunities is crucial to managing your business growth. If each sales person could close one more opportunity per month, what impact would that have on your business? Managing opportunities is easily done using CRM.

Join us for a FREE training webinar to learn how to better manage your opportunities.
Sign Up Now for ACT! training on Friday, Nov 21st at 11:00am PST / 2:00pm EST.
(Please enter "ACT! Webinar" on the subject line.)
Sign Up Now for SageCRM training on Friday, Nov 21st at 1:00pm PST / 4:00pm EST.
(Please enter "SageCRM Webinar" on the subject line.)

ACT! Platinum care
Designed to help ACT! users successfully manage and grow their businesses, ACT! Platinum
Care is an annual subscription-based service that offers valuable resources exclusively to
subscribers. From upgrades on ACT! software, to online business forums and blogs, to
innovative sales training and assessment, ACT! Platinum Care provides a wealth of resources
for your growing business.

A one-year subscription to ACT! Platinum Care includes:
• ACT! software upgrades
• Online access to specialists and essential tools
• SandlerSM sales training
• Exclusive offers on ACT! add-on solutions

October Lunch & Learn
We wish to thank everyone who attended our Lunch & Learn seminar on October 17th. It was a pleasure meeting all of you and we enjoyed answering your questions.

BelMar Consulting publishes a monthly newsletter for the benefit of our customers and prospects. BelMar Consulting Group was founded in 1996 to help small and midsized businesses enjoy the benefits of customer relationship management (CRM). The company first focused on ACT! by Sage - an award-winning contact management system used by more than 2.7 million people at over 41,000 organizations. Over the past 12 years, the company has expanded to offer network systems consulting services and additional CRM systems, including SageCRM. Today, BelMar Consulting Group is Vancouver's premier CRM provider, employing a full-time staff of industry experts dedicated to exceptional customer service and support.

For information on any of our products or services please visit our website at www.belmar.ca