As the New Year is now in full swing and business is back to usual we at BelMar want to remind you that SERVICE is our business and supporting you in your business is what we do.

The January edition of BelMar eNews is focused on giving you "how to" tips that you can use to leverage your use of CRM. For the first time ever we have introduced videos with tips and tricks so you can learn by watching instead of reading.

Our focus at BelMar in 2009 is to assist YOU in any way we can to grow your sales, to be more effective with your marketing and to see growth in a challenging economy. Watch for future newsletters where we will deliver FREE training and how to videos on growing your business with ACT! and SageCRM.

Join us February 20th for our first ever Talk to the Experts. Starting in February and following once a month we will host a FREE phone in round table where you can talk to our CRM experts and have an opportunity to talk to other customers who are using CRM. The objective is to provide you with a community of experts who collaborate and grow together.

Our first round table is February 20th 2009 from 11:00am –12:00pm PST. Click here to sign up or for more information, click on the above image for future dates.

ACT! Mail Merge
With the start of a new year comes the opportunity to communicate with your customers and remind them of the products and services you offer. ACT! users can take advantage of the built in mail merge tool to send both letters and emails with the click of a few mouse buttons. The following video will show you how you can quickly generate a letter or email to your favorite contacts.

We encourage you to make a point of communicating with your customers once a month. We look forward to hearing from you soon.

SageCRM Mass Email
Have you ever wondered how to send a mass email to your contacts in SageCRM? The following video leads you step by step through the process of generating a mass email and delivering that message to a target group of contacts.

Sage CRM has built–in HTML email support so you can send high quality, professional looking messages.

BelMar Consulting publishes a monthly newsletter for the benefit of our customers and prospects. BelMar Consulting Group was founded in 1996 to help small and midsized businesses enjoy the benefits of customer relationship management (CRM). The company first focused on ACT! by Sage - an award-winning contact management system used by more than 2.7 million people at over 41,000 organizations. Over the past 12 years, the company has expanded to offer network systems consulting services and additional CRM systems, including SageCRM. Today, BelMar Consulting Group is Vancouver’s premier CRM provider, employing a full-time staff of industry experts dedicated to exceptional customer service and support.

For information on any of our products or services please visit our website at www.belmar.ca