Monthly Archives: December 2012

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CRM Predictions – 2013

By | 2013-01-30T22:34:08+00:00 December 31st, 2012|Uncategorized|

After reading a recent Gartner report on CRM Predictions for 2013 it struck me that it’s taken CRM vendors this long to recognize that mobile is king.  Consider Gartner’s prediction [...]